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DSWD FO2 forges partnership with Philippine Army’s 5th Infantry Division through signing of MOU

Gamu, Isabela – Food and non-food items of the DSWD Field Office 02 can now be prepositioned in military warehouses in Gamu and Echague, Isabela operated by the Philippine Army’s 5th Infantry Division (PA 5ID) Camp, after a Memorandum of Understanding (MOU) was signed earlier today between the two parties.

Leading the DSWD party was Regional Director Fernando R. De Villa, Jr. while Major General Pablo M. Lorenzo led the way for the PA 5ID in a ceremony held at the 5th Infantry Division’s Headquarter.

The signing of the MOU comes after a series of calamities last year prompted the field office to come up with new strategies and solutions to make the delivery of services during its disaster response operations more efficient to the areas that it serves.

With the new set up, food and non-food items of the DSWD can now reach Isabela municipalities, even as far as the provinces of Quirino and Nueva Vizcaya if needed, faster as the items would not have to be transported from a farther location.

Director De Villa, Jr. meanwhile lauded the signing as an opportunity to strengthen the partnership of the agency with the Philippine Army, with the PA 5ID already being tapped before to help in the various endeavors of the field office during calamities.

Major General Lorenzo, in his speech, mentions the eagerness of the PA 5ID to assist the DSWD in its disaster endeavor as part of their greater goal of being able to bring government programs and services closer to the people.

The DSWD Field Office 02 maintains a warehouse in Tuguegarao City for its food and non-food items along with prepositioned goods in its Social Welfare and Development (SWAD) offices in Batanes, Isabela, Quirino and Nueva Vizcaya. ###

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DSWD programs and services reach far-flung municipality through DILG’s Local Serbisyo Caravan

Staff from the DSWD Field Office 02 attended the Local Serbisyo Caravan headed by the Department of the Interior and Local Government (DILG) Region 02 at Brgy. Andabuen, Benito Soliven, Isabela earlier today.

The activity was in support to E.O.70, creating a Whole of Nation Approach to End Local Communist Armed Conflict (ELCAC). The event, organized to bring government programs and services closer to far-flung areas of the region, was attended by 12 National Government Agencies’ DSWD, DILG, TESDA, DOH, PNP, DTI, DA, DAR, NCIP, DPWH, DEPED, DOLE as well as the Isabela Electric Cooperative (ISELCO), the Provincial Local Government Unit of Isabela and the Municipal Local Government Unit of Benito Soliven.

The DSWD, for its part, brought services such as payout of the 2nd semester grant of the Social Pension Program for beneficiaries in the area who were not able to receive their grant last year, assistance to grievances by beneficiaries and non-beneficiaries of the Pantawid Pamilyang Pilipino Program as well as to questions of participants regarding other programs and services of the DSWD.

A certificate of appreciation was also given by the DILG to the field office at the conclusion of the activity for its contributions to the said event. ###

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2nd Malasakit Center in Region 02 launched in Isabela

Ilagan City, Isabela – DSWD Assistant Secretary Rodolfo Encabo, together with staff from the DSWD Field Office 02, attended the inauguration of a Malasakit Center at the Gov. Faustino N. Dy, Jr. Memorial Center in this city earlier today.

Senator Christopher Lawrence “Bong” Go led the formal launching of the center that shall be a one-stop shop for the provision of financial aid coming from the DSWD, PCSO, DOH and PhilHealth.

The center is the second to be launched in the Cagayan Valley Region after the inauguration of a similar center in the Cagayan Valley Medical Center (CVMC) in Tuguegarao City last January 2020.

The DSWD also led the distribution of assistance through the Assistance to Individuals in Crisis Situation (AICS) to 15 affected families from the torrential rains that caused widespread flooding in the city last year at the Ilagan City Community Center. The individuals also received food packs coming from the Office of the President (OP).

Forty (40) individuals meanwhile received AICS financial assistance in the Malasakit Center after assessment by social workers from the Social Welfare and Development (SWAD) Isabela after the center’s inauguration. Each individual received P2,000.00 each for a total of P80,000.00 worth of aid given after the center’s inauguration. ###

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New centers and residential care facilities virtually-launched

Enrile, Cagayan – With DSWD Secretary Rolando Joselito Bautista, members of the Executive Committee, Regional Directors and fellow field offices watching through a virtual loop, the field office’s new center constructions and renovated facilities were launched through a simple ribbon cutting ceremony held at the Cagayan Valley Regional Rehabilitation Center for Youth (CV-RRCY) here yesterday.

The ceremony was part of the simultaneous launching of new and renovated facilities of DSWD centers in different regions throughout the country, in a move to address the growing need and increasing demand for such facilities in recent years.

In 2018, the DSWD downloaded more than P58 million to the field office for new construction and repair of the centers’ facilities. The amount was an opportunity to make the centers more functional and amenable to the needs of the centers’ clients and staff.

This after the completion of the preparation of plans and program of works for infrastructure projects which became the basis for the downloading of the said funds.

The field office has three (3) centers catering to susceptible individuals; the Reception and Study Center for Children (RSCC) provides temporary care and shelter to abandoned, neglected and abused children, the Regional Haven for Women and Girls (RHWG) gives temporary care to vulnerable, disadvantaged and abused women and the CV-RRCY caters to children in conflict with the law (CICL) for rehabilitation of their emotional, psychosocial and psychological well-being.

The RSCC, which was inaugurated in May 1991, is the oldest facility of the three, followed by the RHWG in May 1997 and finally, the CV-RRCY in April 2010.

Majority of the new constructions in the centers focused on adding more bed capacity as a response to the possible increase in the number of clients that may be referred to the centers and the increase in the number of staff to cater to the clients as a result.

Centers’ clients and staff meanwhile are elated because of the new facilities that they are able to use. Old facilities were either renovated or replaced with newer ones and new constructions to add to the existing ones led to a more holistic working environment in the centers.

Staff of the field office centers recognize the importance that these facilities will have as now they can more easily conduct their roles and responsibilities to be able to contribute more to the goals of the agency as a whole.

The field office is also now in the midst of preparing its plans for additional centers’ projects for submission to the central office as basis for funding in year 2021. ###

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Hope amidst challenges

Princess, 29, from Talisay, Batangas has been without her husband Jerry, 34, for many days since Taal’s eruption.

Princess recalls that as they evacuated with the volcano’s eruption, her husband decided to seek a job in a nearby town. This after losing his livelihood with the volcano’s continuous unrest so he can continue to support their three children Brianna Jane, 8, Blain Jacob, 5, and Bianca Jade, 2.

Now without her husband to tend to their kids in an evacuation center for more than a week, she anxiously waits for better days even as she is unsure when she’ll see her husband again.

Princess also weeps at the thought of not having anything to go back to if and when the state of the volcano eases.

“Natabunan na ng makapal na abo yung bahay namin. Sira na ho ito. Minarapat naming umalis agad dahil delikado na noong magpatuloy na tumira doon,” Princess recalls.

Now temporarily residing in an evacuation center in Calaca town, Princess and her kids wait for their reunion with his husband and father to her kids.

Her face also brightens as she mentions how thankful she is that her family were unharmed and that though they lost their house and other possessions along the way, the important thing is that they are all safe.

“Nagpapasalamat ako at mayroon kaming pansamantalang tinitirhan pati na rin sa tulong na patuloy na ibinibigay ng iba’t-ibang ahensya ng gobyerno at ng iba pang magaganda ang loob para punan ang mga pangunahin naming pangangailangan dito,” Princess says.

Princess shows the courage of a Filipino as she vows that they will again rise after this calamity and that she, along with her husband, will do their best to provide a brighter future for their kids.

“Kalamidad lang ito. Ang mga nawala sa amin ay mapapalitan. Mabubuo muli ang aming pamilya, babangon muli kami,” Princess ends. ###

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Service that knows no bounds

The field office’s Crisis Intervention Unit (CIU) as well as its Social Welfare and Development (SWAD) offices in the five (5) provinces in the region have consistently been the busiest offices in the field office for many years, with its fleet of workers rendering service early in the morning until late at night because of the surge of clients seeking different types of assistance that the field office offer.

In fact, the CIU averages 280 clients per day which are assessed by seven (7) social workers with a ratio of 1:40 and two social workers handle the payout.

Yet even with this increase in responsibilities, the unit has maintained its excellence in service, consistently ranking among the best CIUs in the nation, garnering recognition as 2nd Best CIU during the National PRAISE Awards during the years’ 2015 and 2018.

Efficient Service

The unit has always efficiently utilized funds downloaded to it and though funds cascaded to the unit have increased every year, the unit has utilized all of it, meaning more clients were served and assisted.

The unit was even acknowledged by the field office’s resident Commission on Audit (COA) auditor, stating in one of its reports that there were “no deficiencies in the course of the cash examination and that all transactions were recorded promptly and chronologically in the Cash Disbursement Records or Cashbooks, the balances footed and closed at the end of each month and were duly certified by the Accountable Officer in accordance with prescribed rules and regulations.”

Indeed, even with the bulk of work that it does which requires tons of documents to be processed and maintained, the unit manages to follow all the rules needed to liquidate all the funds that it uses to assist and help clients.

Clients’ needs are also prioritized as they are swiftly taken to the CIU Waiting Area as they arrive in the field office and no longer need to go through the Bilis Action Desk of the office.

The waiting area always has a resident nurse ready to provide medical assistance such as monitoring of blood pressure and provision of maintenance medicine to clients needing immediate assistance along with free coffee, water and adequate ventilation through the installation of ceiling fans.

The CIU also has a Breastfeeding Area for lactating mothers and a designated Children’s Play Corner to cater to the needs of women and children.

Social Marketing Efforts

To while away time while waiting for their turn, televisions were also installed in the waiting area where field office and agency videos are played for clients to get to know the other programs and services of the field office.

Boards containing tarpaulins of the different types of assistance the CIU provide and the step-by-step process to avail of them are also strategically placed in the waiting area.

Collaboration with Partners

The targets of the CIU and its satellite SWAD offices are met because of its good working relationship with partner Local Government Units, Government Agencies, Service Providers and other partners.

To date, the CIU has already forged 25 Memorandum of Agreements (MOAs) with service providers, 21 hospitals and 4 funeral parlors, throughout the region as it continues to find ways to assist clients especially those coming from far-flung areas.

Aside from the provision of the Assistance to Individuals in Crisis Situation (AICS), the CIU also advocates the implementation of Assistance to Communities in Need (ACN) projects through the provision of technical assistance in the form of constant monitoring and follow through with LGUs in the submission of complete documentary requirements for ACN.

The CIU and its SWAD offices also constantly receive referrals from the Presidential Management Staff, Office of Senators, Office of Congressmen, 8888 hotline, Partylist members, Governors and Mayors. Even with the high number of walk-in clients served on a daily basis, these referrals are facilitated immediately.

Adherence to Reportorial Requirements

The CIU also submits timely regular monthly, quarterly, semestral and annual narrative and statistical reports to the Central Office as well as the field office’s Planning Section in order to share highlights and accomplishments done by the unit.

The unit also submits quarterly reports to the Internal Audit Service (IAS) in line with its Integrity Management Plan that was drafted and finalized in 2015.

The CIU, through the above-mentioned reports, strictly follows Item No. 10, Reporting, Monitoring and Evaluation, of Memorandum Circular No. 4 Series of 2015 or the Guidelines in the Implementation of the Protective Services Program which specifies the submission of reports.

The road forward

Working in the CIU and its satellite SWAD offices comes with challenges and difficulties. Staff have to deal with clients with diverse personalities. Staff also had to deal with delays in their salaries and even had to go through times when those who were under Cost of Service status were advised to discontinue due to insufficient funds.

Through all the difficulties, the workers remained steadfast and remains committed to serving the disadvantaged and vulnerable sectors of society, true to the mandate of the DSWD of Maagap at Mapagkalingang Serbisyo. ###

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DSWD FO2 extends assistance to Typhoon Quiel-affected families, attends launching of Malasakit Center

Penablanca, Cagayan – 284 families affected by last year’s Typhoon Quiel received assistance from the field office’s Assistance to Individuals in Crisis Situation (AICS) at a simple ceremony attended by Senator Christopher Lawrence “Bong” Go and DSWD Undersecretary Aimee Torrefranca-Neri at the Cagayan Provincial Capitol earlier today.

The beneficiaries received assistance amounting to P3,000.00 each for a total cost of P852,000.00.

The beneficiaries were those affected by the above-mentioned typhoon that brought days of rain and flooding, prompting a large number of families to be evacuated.

Meanwhile, the Undersecretary, DSWD Regional Director Fernando R. De Villa, Jr. along with other field office personnel also attended the opening of a Malasakit Center at the Cagayan Valley Medical Center (CVMC) in Tuguegarao City that was led by Senator Go.

Malasakit Centers process and approve requests for medical and financial assistance of indigent patients with the DSWD, Philippine Health Insurance Corporation (PhilHealth), Department of Health (DOH) and the Philippine Charity Sweepstakes Office (PCSO) as partners.

The creation of Malasakit Centers in hospitals run by the DOH was institutionalized with the signing of Republic Act 11464 or the Malasakit Center Act by President Rodrigo Duterte last December.

Director De Villa, Jr. meanwhile mentioned that the field office will provide necessary assistance to the Malasakit Center for it to function to its fullest potential.

“Ang field office natin ay nandito upang tulungan ang Malasakit Center upang magampanan nito ang kanyang responsibilidad ayon sa batas upang mapagsilbihan ang mga kababayan nating mahihirap,” Director De Villa, Jr. said. ###

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DSWD distributes relief supplies to families affected by torrential rains, flooding in Cagayan Valley

The Department of Social Welfare and Development (DSWD), through its Field Office (FO) in Cagayan Valley, has conducted relief operations for families in various municipalities affected by rains and flooding caused by the surge of the Northeast Monsoon and the tail end of a cold front.

As of December 9, 2019, some 18,101 family food packs (FFP), 2,739 sleeping kits, and 1,388 kitchen kits worth P9,768,625.14 were distributed to the municipalities of Alcala, Aparri, Camalaniugan, Lal-lo, Abulug, Ballesteros, Claveria, Pamplona, Rizal, Sanchez Mira, Sta. Praxedes, Amulung, Iguig, Solana, Enrile and Tuguegarao City in the province of Cagayan and the municipalities of Delfin Albano, Sta. Maria, Cabagan, Ilagan City, Sto. Tomas, San Pablo, Tumauini, Benito Soliven, Aurora, Roxas, Cauayan in Isabela province.

FO II workers also visited various evacuation centers in Cagayan and Isabela to check on the condition of evacuees, conduct psychosocial intervention, and ensure that there are child and women-friendly spaces.

The FO assures that standby funds and relief supplies are enough to augment the resources of partner-local government units (LGUs) for their constituents.

In order to properly handle its functions during calamities, the FO maintains 23 Regional Disaster Management and Response Teams (RDMRTs) working on a rotational basis, five Social Welfare and Development Teams (SWADTs) deployed in five provinces of the region, and 87 City/Municipal Action Teams (C/MATs).

Under the Local Government Code, LGUs are the first responders before, during, and after a disaster. They are primarily responsible for disaster preparedness, mitigation, and response. While the DSWD augments the resources of the LGUs, as needed, to respond to the needs of affected families and individuals. ###

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CSO Accreditation Notice


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